Terms and Conditions

Welcome to AVEN – Where Fragrance Meets Luxury

By accessing or using our website (avenfragrances.com) and purchasing products from AVEN, you agree to the following terms and conditions. Please read them carefully before using our services.

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1. General Information

• AVEN is an online store that offers exclusive perfumes and fragrance products sourced primarily from Saudi Arabia and the UAE.

• These terms apply to all users, including browsers, customers, and merchants.

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2. Product Availability

• All products are subject to availability. We reserve the right to limit quantities or discontinue any item without notice.

• We make every effort to display product details and images accurately. However, actual packaging or scent experience may vary slightly.

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3. Pricing and Payments

• All prices listed are in the local currency (EGP, AED, or SAR depending on region) and include VAT where applicable.

• AVEN reserves the right to change prices at any time without prior notice.

• Payment must be completed at checkout via accepted payment methods (credit/debit cards, PayPal, or cash on delivery, where available).

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4. Shipping and Delivery

• Shipping times and fees are outlined in our Shipping Policy.

• AVEN is not responsible for delays caused by shipping carriers, customs clearance, or force majeure events.

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5. Returns and Refunds

• Returns are accepted only for damaged, defective, or incorrect items, in accordance with our Return Policy.

• Items must be unused and returned in original condition with seals intact.

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6. Use of Website

• You agree not to misuse this website or its content for any illegal or unauthorized purpose.

• You must not attempt to gain unauthorized access to any part of the website or its systems.

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7. Privacy Policy

• By using our site, you also agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

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8. Intellectual Property

• All content on AVEN’s website, including text, graphics, logos, and images, is the property of AVEN and protected by intellectual property laws.

• You may not use, reproduce, or distribute any content without our written permission.

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9. Changes to Terms

• We reserve the right to update or modify these terms at any time. Changes will be posted on this page with the updated date.

• Continued use of our website after such changes constitutes acceptance of the updated terms.

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10. Contact Us

If you have any questions about these terms, please contact us at:
📧 support@avenfragrances.com
📱 +20 XXX XXX XXXX (WhatsApp)